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Choose a print size without losing the important bits

Understand why a photograph crops differently at different sizes, how to protect the important details and what to check before ordering your prints.

A meadow photograph in landscape and square formats beside a wooden frame and paper framing corners.

You choose an 8 × 10 print, open the preview and discover that someone’s elbow is missing. The photograph has not gone wrong. The shape of the paper is simply different from the shape of the file.

A little planning before checkout can prevent that surprise. Start with the final display, then choose a crop that works for the image.

Size and shape are two different decisions

A 4 × 6 photograph has the same proportions as an 8 × 12: both have a short side that is two-thirds of the long side. An 8 × 10 is closer to square. Enlarging a 4 × 6-shaped image to fill 8 × 10 paper therefore requires trimming part of the image. Rotating the paper changes the orientation, not those proportions.

You do not need to remember the maths. Compare the crop box with your picture. If the composition feels squeezed, try a different available print size rather than moving the box around indefinitely. Changing from landscape to portrait can require a much tighter crop.

Measure the space you are actually filling

If you own a frame, measure the photograph opening or check the frame’s labelled print size. A mount may cover a small amount of the print edge, so avoid placing a signature or other critical detail right against it. If you are choosing a wall print, mark out its dimensions on paper and look at it from your usual viewing position.

A small print can be intimate and deliberate. A large print is not automatically better. Think about the available space and the detail in the source image, not just the largest size in the menu.

Set the size before refining the crop

  1. Open the product you want and choose a starting size and finish.
  2. Upload the original photograph, then check its individual size in the editor.
  3. Move and resize the crop box so the important parts stay inside it.
  4. Review corners as well as the centre: hands, hair, buildings and horizon lines are easy to overlook.
  5. Wait for saves to finish, then open Preview to inspect the accepted selection.

If you change the print size later, review the crop again. A crop that looked balanced at one shape may be awkward at another. Use Duplicate when you want two different print versions of the same photograph, then give each its own size, crop and quantity.

Watch what a tight crop does to detail

Cropping away most of a picture leaves fewer original image details to enlarge. The editor may show a Resolution warning even if the uncropped photograph was large. A smaller size, a looser crop or a higher-resolution original can help.

The warning is advice: you can still order the photo as it is. It also cannot detect every problem. Camera shake, missed focus and heavy editing may look soft even when there is no warning. Look at the original closely before committing to a large print.

Canvas needs an extra edge check

Full wrap uses part of the photograph around the sides of the stretcher frame. Leave extra room around the subject. Reflected, white and black edges offer other treatments. Compare the edge styles on the Canvas Prints page; the flat preview does not show the finished sides.

Find the size that fits.

Browse the available Photo Print sizes or explore Bamboo Fine Art Prints for an image you plan to frame. For help with the controls, visit Editing your photos.

A little more inspiration

Find your print

What would you like to print?

Choose a print style. You’ll pick your size and upload your photos next.

Help
A little guidance

Here to help.

Open a topic for quick help without leaving this page. Full guides and support are available below.

Choosing your printsA good place to start

Choose your product before uploading: Photo Prints for albums and frames, Canvas Prints for a stretched wall print, or Fine Art Prints on Hahnemühle Bamboo paper.

Choose a size and paper or canvas edge style on its product page. You can refine those choices and the crop in the editor. To print the same photo on a different product, start from that product’s page.

Full guide: Choosing your prints
Uploading your photos
  1. Choose your product, size and paper or edge style, then select Upload Your Photos and sign in if prompted.
  2. Start a new gallery or choose a compatible existing gallery. Add up to 50 photos per upload.
  3. Keep the window open while the files upload and process. Select Done when offered; the site then checks that your gallery is ready.

If processing is unfinished, use Try Again to check the same upload. Check your Photo Library before uploading the same files again. Uploading alone does not place an order.

Already in a gallery? Add More Photos opens the uploader right there. Choose the new photos’ size and paper or canvas edge style; existing photos stay unchanged. Use Check again for an unfinished upload, or Back to editor and check before repeating it.

Full guide: Uploading your photos
Editing your photos
  1. Choose each photo’s print size, paper or edge style, and quantity.
  2. Drag and resize the crop box to keep the part you want. Use the rotate and flip controls to change orientation.
  3. Use Adjust to open the larger editor. Crop changes the selected picture area, Finetune adjusts light and colour, and Filter tries a ready-made look.

Zoom +/− lets you look closer without changing the crop or print size. Undo/Redo steps through available edits. Revert resets them and can reset the crop; use Close without applying to keep your saved gallery as it was. Choose Apply Changes to save, or Close (×) to leave without applying. Wait for the save, then check Preview.

For several photos, select their checkboxes and choose Adjust Selected. Quantity is per photo: 2 + 3 + 0 means 5 prints, with the zero-quantity photo left out.

Resolution warning? Your photo may look blurry or pixelated at the selected size. Choose a smaller size or upload a higher-resolution original for the best results. You can still order it as it is.

Changes save automatically. Wait for pending saves to finish and resolve any error before leaving or clearing browser data. Use Add/Update Prints to send the accepted selection to your cart.

Full guide: Editing your photos
Previewing your prints

Select Preview beneath a photo for a closer look, or open Print Preview Gallery to review the gallery. Check crops, orientation, sizes, finishes and quantities.

Return to Print Editor to make changes. If a preview is out of date, let saves finish, then use Refresh previews or the retry control shown.

Previews are not life-size or exact colour proofs. Canvas previews are flat and do not show the finished sides. A clear-looking preview does not guarantee a sharp large print; review any Resolution warning in the editor.

Full guide: Previewing your prints
Galleries & reorders

Open Photo Library to find your galleries. Filter by product or change the sort order, then open a gallery to edit its photos. Use Edit Gallery Title beside its title to rename it, or Add More Photos inside the editor to choose a size and paper or canvas edge style, then upload straight into that gallery. Wait for processing and Done; existing photos stay unchanged. Use Check again if readiness is unconfirmed, and check the gallery before uploading the same files again.

When available, Reorder restores only that gallery’s previously purchased prints, crops and quantities. Review the confirmation and current prices before adding the reorder to your cart. Your current gallery settings stay unchanged.

Read deletion prompts carefully. Deleting a gallery does not cancel an existing order. Keep your original photo files.

Full guide: Galleries & reorders
Cart, checkout & delivery
  1. Check your crops and quantities, then use Add/Update Prints in the editor and wait for confirmation.
  2. Review the cart’s sizes, finishes and quantities. Cart rows group matching prints, so one row may contain several photos.
  3. Apply a promotion code if you have one and check the updated total.
  4. Proceed to checkout, confirm your Canadian delivery address, shipping option and final total, then complete the required agreement and payment steps.

We accept orders for Canadian delivery addresses only. If a payment result is unclear, check My Account → Orders before trying again.

Full guide: Cart, checkout & delivery

Use the account icon or My Account to sign in, create an account, view orders or update your details. Use the same account that uploaded your photos.

If you cannot sign in, use the password-reset link and check your email, including spam or junk. Never send passwords or reset links to support.

Changes save automatically, but wait for uploads and pending saves to finish before clearing browser data. Sign out on shared devices and keep your original files. Updating an account address does not change an order already placed; contact us if an existing order needs attention.

Full guide: Your account & privacy
Something not working?
  1. Read the message and note any support reference before refreshing or clearing browser data.
  2. For an unfinished upload, keep the original tab open and use Try Again. Check Photo Library before starting another upload.
  3. For a failed save or another-tab conflict, follow the displayed retry or reload instruction. Check the current settings before reapplying changes.
  4. For a stale preview, wait for saves to finish and use Refresh previews or the retry control.

Still stuck? Contact us with the gallery title or order number, what happened, your device and browser, and any support reference. Do not send passwords, payment-card details or private sign-in links.

Full guide: Something not working?
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